Description
We are seeking a Business Analytics Transformation & Operations Manager to lead strategic initiatives that improve business performance through process optimization, cross-functional collaboration, data-driven decision making, and operational governance.
You will partner across business, analytics, technology, and operational teams to identify opportunities, align stakeholders, implement scalable solutions, and drive measurable business outcomes.
Responsibilities:
- Lead cross-functional business transformation initiatives that improve efficiency, scalability, visibility, and organizational effectiveness.
- Identify process improvement opportunities and design standardized solutions across teams, functions, and business units.
- Facilitate alignment among stakeholders with differing priorities, helping teams establish common goals, ownership models, and execution plans.
- Translate business requirements into actionable solutions by partnering with data, analytics, technology, and operational teams.
- Develop governance frameworks, operating rhythms, and management processes that improve execution consistency and accountability.
- Design and implement KPI frameworks, dashboards, scorecards, and reporting solutions that support leadership decision-making.
- Drive adoption of new technologies, automation capabilities, and AI-enabled solutions to reduce manual effort and improve productivity.
- Manage complex programs involving multiple stakeholders, dependencies, and workstreams from planning through implementation.
- Create executive communications, project updates, business cases, and presentations that clearly articulate objectives, risks, progress, and outcomes.
- Foster a culture of continuous improvement by leveraging data, best practices, and lessons learned to enhance business operations.
Education and Experience Required: Typically 6-10 years work experience in strategy, planning, operations, finance, or related functional area. Advanced university degree (MBA desired) or demonstrable equivalent.
Knowledge and Skills Required to be Successful in this Role:
- Business Transformation
- Program & Project Management
- Operational Excellence
- Process Design & Improvement
- Stakeholder Management
- Change Management
- Data Analytics & Visualization
- Executive Communication
- Governance & Risk Management
- AI & Automation Enablement
What We Can Offer You:
- Health & Wellbeing: comprehensive suite of benefits that supports physical, financial, and emotional wellbeing.
- Personal & Professional Development: investment in your career with programs to help you reach your goals.
- Unconditional Inclusion: celebration of individual uniqueness and flexibility to manage work and personal needs.