Description
As a Chef Instructor, Pastry at Sur La Table, you are the in-store expert for baking and pastry arts, delivering exceptional service and sharing specialised knowledge in pastry techniques and baking fundamentals.
Key Responsibilities:
- Customer Experience & Brand Representation: Represent Sur La Table's brand by creating memorable experiences that inspire repeat visits and customer loyalty.
- Deliver exceptional in-store culinary experiences focused on pastry and baking classes.
- Communicate technical concepts and advanced pastry skills clearly and approachably.
- Maintain expertise by staying current on products and engaging in available training.
- Sales & Business Performance: Drive sales by upholding kitchen standards, promoting retail items, and delivering class revenue goals.
- Ensure high enrollment, positive reviews, and guest return rates.
- Meet or exceed culinary program goals by delivering exceptional classes that drive customer engagement and sales.
- Team Engagement & Store Support: Assist in setting up and breaking down classes, cleaning and sanitizing dishes and equipment, and restocking kitchen supplies.
- Operations & Compliance: Ensure compliance with food safety standards, handle tools and equipment safely, and maintain accurate inventory levels.
Physical Requirements:
- Ability to communicate verbally and work cooperatively with associates and customers.
- Ability to remain standing for up to 4 hours at a time.
- Ability to move about the store, direct class participants, and retrieve merchandise.
- Ability to lift and/or move merchandise weighing up to 50 lbs.
Qualifications & Experience:
- Must be 21 years of age or older.
- A degree in culinary arts is preferred; however, candidates with extensive culinary experience and demonstrated technical proficiency will be considered.
- 1-2 years of kitchen operations experience.
- Valid Food Manager Certification.
- Excellent communication, problem-solving, and decision-making abilities.
Benefits Include:
- Employee Discount
- 401K