Description
Airtable helps organizations build applications and workflows for business processes. We're looking for a Renewals Associate to join our Sales team.
As a Renewals Associate, you will own, drive, and lead the renewals process in collaboration with the account team to preserve and enhance customer contracts and relationships. You will be a primary stakeholder in building foundational processes and playbooks for this new role.
Responsibilities:
- Own, drive, and lead the renewals process in collaboration with the account team
- Build foundational processes and playbooks for this new role
- Engage with key decision-makers to identify customer requirements and uncover roadblocks
- Maintain and report an accurate rolling 90-day forecast of renewals
- Negotiate and execute renewal contracts that align to customer goals
- Discover and identify upsell/cross-sell opportunities upon contract renewal
Requirements:
- 2+ years of quota-carrying Post-Sales / Customer Success / Account Management experience
- Strong negotiation skills and demonstrated capability closing large, complex contracts
- Strong collaboration skills and successful experiences working with internal partners
- Ability and eagerness to grow business in a strategic manner
- Solid understanding of Enterprise SaaS applications and collaboration technology
What we offer:
- Compensation awarded to successful candidates will vary based on their work location, relevant skills and experience
- On-target earnings range for this role is $88,000 - $115,400 USD for remote locations
- Comprehensive benefit offerings