Description
Cigna, a global health service company, is seeking a General Clerk Associate Representative to join its Operations Team in Kuala Lumpur, Malaysia.
The role involves organizing and processing the flow of incoming and outgoing documents in a back office environment, specifically within the Provider Intake Department.
Main Duties/Responsibilities:
- Manage intake documents
- Sort, process, and vet claims for payment
- Electronically transfer received claims to various platforms
- Triage the flow between members and provider claims
- Operate data entry devices for various data entry and verification duties
- Perform peer-to-peer validation checks
- Triage the flow of provider claims with a focus on data governance
- Work with numerical data (addition, subtraction, multiplication, division)
- Utilize word processing, spreadsheet, database, or other software on a computer
- Complete any other ad-hoc tasks assigned
Skills/Requirements:
- 1-3 years of experience in administrative functions such as administration or data entry
- Fluency in English (verbal and written)
- Ability to work with minimal supervision
- Self-motivated with a proactive approach
- Exceptional attention to detail and accuracy
- Ability to take ownership
- Teamwork skills
- Ability to learn in a virtual environment
- Excellent problem-solving skills
- Confidentiality management of data
- Diploma or degree from a recognized institution
Our Offer:
- A challenging job in an international and growing enterprise
- A dynamic, young, and entrepreneurial company culture that values and stimulates initiative
- Market-related salary conditions