Description
We are seeking a highly organised professional to join our team as a Business Operations Coordinator. This role partners closely with leadership to coordinate strategic projects, streamline business operations, and support key organisational goals.
The ideal candidate is analytical, detail-oriented, tech-savvy, and possesses strong organisational skills with the ability to manage multiple priorities in a fast-paced environment.
Work Schedule
- Hybrid role – Position requires on-site presence at minimum of 3 days during the week, based on business needs, may require additional on-site presence.
- Core business hours: Monday–Friday, 8:00 a.m. – 5:00 p.m.
- Additionally, travel to other facilities across the market.
Essential Functions
- Work is broad in scope and may involve system-level coordination with multiple markets or regions, facilities, sites, service lines, and departments.
- Assist team members with business case and business proposal development for simple to complex projects.
- Conduct analyses and help define efficient, cost-effective solutions that support business and functional requirements.
- Document project deliverables, scope and content for assigned projects and assist in report preparation and deliverable completion.
- Prepare presentations on findings to inform and suggest recommendations.
- May supervise other administrative caregivers.
Required Qualifications
- Demonstrated project coordination experience managing complex, multi-scope projects.
- Demonstrated advanced level experience with computer system applications including spreadsheet, word processing and database applications.
- Demonstrated analytical, organisational and communication skills.
- Demonstrated experience supporting a leadership or department team.
- Demonstrated excellent interpersonal skills with internal and external senior-level leaders.
- Demonstrated proficient time management, ability to prioritise and flex work to align with business operational priorities.
- Demonstrated ability to exercise sound judgement and professional behaviour while acting decisively.
- Demonstrated organisational and problem-solving skills with high attention to detail.
- Demonstrated ability to work efficiently and effectively in an independent manner.
- Demonstrated verbal and written communication skills including discernment, spelling, punctuation, and grammar.
- Demonstrated experience managing remote and in-person meetings.
Preferred Qualifications
- Bachelor's degree from an accredited institution.
- Experience working in a matrixed healthcare or health insurance setting.
Physical Requirements
- Ongoing need for employee to see and read information, labels, documents, monitors, identify equipment and supplies, and be able to assess customer needs.
- Frequent interactions with providers, colleagues, customers, patients/clients and visitors that require employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately.
- Manual dexterity of hands and fingers to manipulate complex and delicate supplies and equipment with precision and accuracy.
Benefits
- We provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.