Description
MUFG is seeking a Vice President, Know Your Customer (KYC) to join their Hong Kong team, acting as the principal point person for Financial Institution client onboarding.
As Vice President, you will play a pivotal role in orchestrating the onboarding process for Financial Institutions (FIs) and Non-Bank Financial Institutions (NBFIs), including funds with intricate structures.
Responsibilities:
- Coordinate end-to-end onboarding for Financial Institutions and Non-Bank Financial Institutions in Hong Kong, ensuring seamless delivery across multiple stakeholders.
- Provide subject matter expertise for complex, high-risk cases such as PEPs, high-risk jurisdictions, layered ownership structures, and funds with GP/LP arrangements.
- Translate evolving regulatory requirements and policy changes into actionable procedures, controls, and working guidance for teams.
- Identify opportunities for process improvement, standardisation, and effective use of management information across both onshore and offshore delivery channels.
- Prepare clear reporting on volumes, ageing, quality metrics, risks, issues, and remediation actions for management and governance forums.
- Support efficient resource utilisation by highlighting demand trends, capacity constraints, delivery risks, and opportunities to reduce operational costs.
- Coordinate client outreach expectations and document collection using reliable public sources to minimise repeat requests and enhance customer experience.
- Serve as the primary coordination contact for internal stakeholders regarding FI onboarding matters in Hong Kong, balancing business objectives with KYC policy requirements.
- Facilitate timely issue resolution by connecting relevant Front Office, KYC, Financial Crime Compliance, Legal, Operations, and FIEDD stakeholders.
- Maintain visibility of end-to-end onboarding through centralised trackers, quality controls, action logs, root-cause analysis of quality issues, audit findings, control gaps and follow-up corrective actions.
Requirements:
- 7-10 years’ experience ensuring advanced knowledge of KYC/AML and Counter-Terrorist Financing requirements specifically tailored for Financial Institutions (FIs) and Non-Bank Financial Institutions (NBFIs), including complex ownership structures.
- Bachelors Degree or equivalent professional experience demonstrating academic foundation in finance or compliance-related fields.
- Strong coordination skills enabling effective priority management across multiple workstreams while tracking progress against targets.
- Excellent judgement capabilities allowing efficient resolution of cross-functional issues and escalation of concerns when necessary.
- Proven stakeholder management skills facilitating constructive collaboration between internal teams.
- Ability to influence outcomes positively by providing practical guidance even without formal line-management authority.
- Exceptional written and verbal communication skills supporting clear management reporting and change delivery initiatives.
- Proficiency in Microsoft Word, Excel and PowerPoint enabling preparation of detailed reports or presentations for governance forums.
- Relevant AML/KYC or compliance qualification preferred reflecting commitment to ongoing professional development within the industry.
- Strong understanding of applicable global standards alongside local regulatory requirements ensuring adherence to best practices.