Description
We are seeking a Customer Consultant to join our team at Postbank Filialvertrieb AG. As a Customer Consultant, you will provide demand-oriented advice on our comprehensive range of financial products and build sustainable customer relationships through personal conversations and telephone contact.
Key Responsibilities:
- Provide independent, needs-based advice on a wide range of financial products
- Build sustainable customer relationships through personal conversations and telephone contact
- Take responsibility for customer care in your branch
- Work closely and trustfully with your branch team
- Organize your workday independently and be a competent contact person for customers on all financial matters
Requirements:
- Sales talent with a passion for working with people from diverse backgrounds
- Successful commercial training - ideally as a bank clerk - or several years of professional experience, preferably in customer consulting or sales
- Quereinsteiger with a passion for working with people are welcome
- High service competence and resilience in everyday work, as well as openness to rapidly changing framework conditions
- High interest in financial topics and economic interrelationships
Benefits:
- A secure, permanent, and responsible job in a motivated, dynamic, and helpful team
- Good salary, Christmas and holiday pay, and attractive performance-related remuneration
- Our collective bargaining agreement offers a 38.5-hour week for a balanced work-life balance
- Part-time employment is possible by agreement
- We offer clear career paths and diverse development opportunities - for example, as a specialist or manager
Additional Benefits:
- Emotional balance: offers such as counseling in difficult life situations and mental health promotion
- Physical fitness: offers such as extensive check-up examinations, vaccination offers, and healthy lifestyle counseling
- Social networking: offers such as support through the pme family service, fitness center job, flexible working time models, and a comprehensive culture of diversity, equal opportunities, and participation
- Financial security: offers such as contribution plans for old-age provision, bank services for employees, company bicycle, or Germany ticket