Description
We are seeking a Facilities Manager to oversee the daily facilities operations and maintenance of our co-working space in Hong Kong.
Responsibilities:
- Oversee daily facilities operations and maintenance of the co-working space, including building systems and infrastructure
- Develop and implement comprehensive facility management strategies to optimize performance, sustainability, and resilience
- Lead and mentor the facilities team to deliver exceptional service to members
- Serve as a secondary point of contact for members, addressing inquiries and concerns in a timely and solution-oriented manner
- Collaborate with the community, leasing, and sales teams to enhance the member experience
- Maintain detailed records, access controls, and implement efficient procurement and vendor management processes
- Assist in preparing comprehensive reports on facility performance, office occupancy, budgets, and sustainability initiatives
- Develop and oversee the implementation of robust emergency response and business continuity plans
Requirements:
- Bachelor's degree in Facilities Management, Customer Service, Hospitality or a related field
- Minimum 4 years of progressive experience in facilities management, Co-working space operations, or Hospitality, with at least 2 years in a senior or supervisory role
- Comprehensive knowledge of building systems and facility management best practices
- Strong leadership and team-building skills, with experience in mentoring staff and fostering a service-oriented culture
- Excellent interpersonal, problem-solving, and conflict-resolution skills
- Ability to lead and develop high-performing teams
- Strong data analysis and project management skills
- Detail-oriented with solid organizational skills
- Flexible work schedule, including weekends and alternate Saturdays