Description
We are seeking a Mobile Funeral Arranger to join our team in Cambridge, Cambridgeshire. As a Mobile Funeral Arranger, you will be responsible for arranging funerals, supporting clients, and maintaining a professional and comforting environment.
The role involves:
- Travelling to meet clients and building relationships with the community
- Supporting clients in person and over the phone, arranging family visits and answering questions
- Ensuring the funeral home is clean, safe, and welcoming
- Working with digital systems to manage client documentation, funeral arrangements, and invoicing
- Referring regulated work to the Funeral Plan Arrangers team
- Assisting with manual handling of coffins and preparing the deceased for viewing
- Updating client management applications with accurate and timely information
To be successful in this role, you will need:
- A full UK driving licence and access to a vehicle
- The ability to work confidently on your own
- Good communication skills, both written and verbal
- The ability to work with numbers and perform basic calculations
- A keen eye for detail and accuracy
- Good IT skills, with the ability to use a range of technology devices and systems
- A passion for delivering great service and building relationships
- High levels of empathy, discretion, and care
- The ability to carry out the physical elements of the role
In return, you will receive:
- A competitive salary of £26,266 per annum (£13.47 per hour)
- 23 days of holiday per year (pro-rata)
- A pension with up to 10% employer contributions
- Discounts on Co-op products and services
- Access to our Employee Assistance Programme and virtual GP
- Endless career development opportunities
We offer a supportive and inclusive work environment, and we welcome applications from everyone.