Senior Cybersecurity Operations Specialist

GovTech is the lead agency driving Singapore's Smart Nation initiatives and public sector digital transformation. As the Centre of Excellence for Infocomm Technology and Smart Systems (ICT & SS), GovTech develops the Singapore Government's capabilities in Data Science & Artificial Intelligence, Application Development, Smart City Technology, Digital Infrastructure, and Cybersecurity.

The Cyber Security Group (CSG) is the cybersecurity arm of GovTech. CSG is committed to creating a digital government that is safe and secure. CSG delivers technical and operational capabilities to counteract cyber threats, provides thought leadership on transformative cybersecurity governance and policies, and strengthens the cybersecurity posture of government agencies in a sustainable, pragmatic, and effective manner.

As the Security Operations Specialist within the Ministry CISO (MCISO) Office, you will be the lead architect of the Ministry's operational resilience. You are responsible for ensuring that the entire Ministry Family, spanning multiple agencies, maintains a high state of readiness against cyber threats. You will standardize incident response, oversee comprehensive monitoring, and drive advanced resiliency testing (such as chaos testing) to ensure that the Ministry can withstand and recover from sophisticated attacks.

Key Responsibilities:

• Incident Management & Response Standardization
• Establish and maintain Ministry-wide Incident Response (IR) playbooks for diverse threat scenarios (e.g., Ransomware, Data Exfiltration, Cloud breaches).
• Provide direct guidance and technical oversight to agencies during High and Critical severity incidents, ensuring timely reporting and effective containment.
• Work with Agency CIOs and CISOs to establish clear command structures and roles, empowering leaders to make difficult, high-stakes decisions during a crisis.
• Operational Readiness & Resiliency Testing
• Design and oversee high-quality Tabletop Exercises (TTX) for various stakeholders (system owners, SIROs, CISOs, CIOs).
• Evaluate external vendors to ensure these exercises are realistic, comprehensive, and push the Ministry's limits.
• Drive the adoption of chaos testing across agencies to validate the adequacy of resiliency plans and identify hidden failure points in critical systems.
• Continuous Monitoring & Asset Governance
• Ensure all Ministry systems are effectively onboarded to central monitoring services.
• Partner with Agency CIOs to maintain a robust and updated IT asset inventory, ensuring that "you cannot protect what you do not know."
• Provide expert guidance for agencies with unique threat use cases or specialized systems (e.g., OT/ICS) that fall outside standard monitoring coverage, helping them build bespoke detection capabilities.
• Vulnerability & Attack Surface Management
• Establish Standard Operating Procedures for vulnerability management across on-premises, cloud (GCC), and OT environments.
• Ensure agencies deploy adequate internal and external scanning tools.
• Oversee the workflow for finding prioritization and validate that patches are applied and effective.
• Advocacy & Education
• Educate agency stakeholders on the critical importance of Response and Business Continuity Planning (BCP).
• Foster a mindset of "assumed breach," ensuring project owners and agency leaders understand their roles in threat monitoring and incident management.

Qualifications & Requirements:

• Experience: 8 to 10 years of deep experience in Cybersecurity Operations, SOC Management, or Incident Response.
• Crisis Management: Proven track record of leading or providing technical oversight in high-pressure, high-severity security incidents.
• Domain Expertise: Experience managing security operations across complex hybrid environments (On-premise, Cloud, and OT).
• Technical Skills:
• Mastery of IR methodologies and a strong understanding of digital forensics and malware analysis.
• Deep knowledge of the threat landscape and the ability to map monitoring use cases to the MITRE ATT&CK framework.
• Deep understanding of the CVE (Common Vulnerabilities and Exposures) system and CVSS scoring.
• Proficiency in SIEM, SOAR, XDR, and EDR technologies.
• Strong understanding of monitoring and responding to incidents within Government Commercial Cloud (GCC) and native cloud environments.
• Certifications: Professional certifications such as GCIH (GIAC Certified Incident Handler), GCFA (GIAC Certified Forensic Analyst), CHFI, or CISSP are highly desirable.
• Soft Skills:
• Ability to remain calm and provide clear, authoritative guidance during high-stakes security crises.
• Skill in translating operational needs into strategic priorities for Agency CIOs and CISOs.
• A strong interest in emerging security technologies and the ability to proactively adapt monitoring strategies to counter new actor TTPs.