Description
As a Senior Analyst in the Cybersecurity Risk & Compliance team at Freshworks, you will independently execute cybersecurity risk assessments, compliance reviews, and governance activities while supporting the organization's evolving AI adoption.
You will collaborate with Product, Engineering, Legal, Privacy, and business stakeholders to identify risks, recommend appropriate controls, and ensure security requirements are incorporated into business initiatives.
Key responsibilities:
- Conduct cybersecurity risk assessments for products, applications, infrastructure, vendors, and business initiatives, including New Product Initiatives (NPIs).
- Perform AI governance reviews for AI/ML use cases, GenAI integrations, third-party AI services, and agentic workflows by identifying potential security, privacy, and compliance risks.
- Evaluate security risks and recommend appropriate controls aligned with organizational policies and industry best practices.
- Support the implementation and operationalization of cybersecurity policies, standards, and control requirements across business and technology teams.
- Partner with Product, Engineering, Cloud, Privacy, Legal, and other stakeholders to provide practical security guidance throughout project lifecycles.
- Assist with readiness activities for security certifications and compliance frameworks by collecting evidence, validating controls, and supporting internal and external audits.
- Review the effectiveness of implemented security controls and track remediation activities through to closure.
- Support continuous monitoring activities by maintaining risk registers, dashboards, metrics, and compliance reporting.
- Participate in security awareness initiatives by providing guidance on cybersecurity policies, secure development practices, and responsible AI usage.
- Contribute to improving risk assessment methodologies, governance processes, templates, and documentation.
- Identify opportunities to automate repetitive risk and compliance activities to improve operational efficiency.
- Stay current with emerging cybersecurity threats, regulatory developments, cloud security trends, and AI governance practices.
Qualifications:
- 3–6 years of experience in Cybersecurity Risk & Compliance, Information Security, Governance, Risk & Compliance (GRC), or related domains.
- Experience conducting cybersecurity risk assessments, security reviews, compliance assessments, or control validation activities.
- Working knowledge of cloud security concepts, preferably AWS, and common cloud security controls.
- Familiarity with cybersecurity frameworks such as ISO 27001, SOC 2, NIST CSF, PCI DSS, HIPAA, NIST 800-171, or similar frameworks.
- Exposure to AI governance concepts, AI risk assessments, or emerging AI security considerations is desirable.
- Understanding of common AI/ML security risks, including data leakage, prompt injection, hallucination and model reliability, third-party AI integrations, and bias and fairness considerations.
- Familiarity with software development and cloud technologies is desirable, including AWS, Kubernetes, Docker, CI/CD pipelines, and GitHub.
- Strong analytical and problem-solving skills with the ability to evaluate security risks and recommend practical solutions.
- Excellent written and verbal communication skills with experience working across cross-functional teams.
- Relevant certifications such as Security+, CISA, CISM, CRISC, AWS Security Specialty, or similar certifications are desirable.