Description
We are seeking a Junior Quality Coordinator to support our client's Search Quality Rater project. As a Junior Quality Coordinator, you will be responsible for analyzing data on quality performance, producing statistical quality reports, monitoring progress, and creating related documentation. You will also provide feedback on blind test ranges and queries coming from the team, flag raters that show any behavioral concerns, and participate in the creation/review of new training material.
Responsibilities:
- Analyze data on quality performance and produce statistical quality reports
- Monitor progress and create related documentation
- Provide feedback on blind test ranges and queries coming from the team
- Flag raters that show any behavioral concerns
- Participate in the creation/review of new training material
- Attend meetings with different stakeholders as applicable
- Monitor raters' queries
- Perform other program-specific tasks needed to achieve OKRs
Requirements:
- Fully proficient in Portuguese (Brazil)
- Strong understanding of English
- Located in Brazil
- Strong understanding of popular culture in Portuguese (Brazil)
- Dedicated only to Search Quality rating program and not other search or ads rating programs
- No current or previous experience with Ads quality rating
- Only one person in your household working as a Search Quality Rater
- Web-savvy and able to work in a fast-paced environment
- Excellent online research skills
- Reliable computer system and internet connection
- Reliable anti-virus software
- Ability to follow instructions in English and comply with project conventions and rules
- Must sign a Non-Disclosure Agreement to protect client confidentiality
- Pass learning modules and a required quality test designed by our client before starting work