Description
We are looking for a Relationship Manager to join our MPF Client Management Team. You will own and manage a portfolio of employer accounts, acting as the key point of contact for clients and building trusted, long-term relationships.
Through proactive relationship management and high-quality service delivery, you will drive client retention, member engagement and business growth, while supporting clients through their MPF needs and eMPF operations.
Job Responsibilities
- Manage and develop a portfolio of MPF employer accounts
- Build trusted relationships with employer HR contacts and senior management
- Identify and pursue cross-selling and business development opportunities
- Drive client retention through proactive account monitoring and engagement
- Support clients on eMPF platform operations and related matters
- Deliver professional presentations and facilitate client discussions and engagement activities
Job Requirements
- Strong client relationship management and stakeholder engagement skills
- Proactive approach with strong risk awareness
- Excellent presentation, communication and facilitation skills
- Solid project management and coordination capabilities
- Bachelor’s degree in Finance, Business Administration or a related discipline
- Minimum 3–5 years of experience in MPF, pension or employee benefits
- Insurance Intermediaries Qualifying Examination (IIQE) Papers 1, 3 and 4 required
- Full proficiency in English, Cantonese and Putonghua
At Sun Life, we offer a 5-day workweek, attractive salary, MPF, group life and group medical insurance, and excellent career development opportunities.