Description
We are seeking a Brand Home Guide to join our team at Talisker Visitor Centre in Carbost, Isle of Skye. As a Brand Home Guide, you will be responsible for delivering high standards of customer service and providing an outstanding and memorable visitor experience.
The successful candidate will be an integral part of the visitor centre team, guiding visitors around the distillery, representing the brand and Diageo, assisting with ticket sales, promoting the brand, and participating in shop duties.
The ideal candidate will have a passion for customer service, be a team player, and have insight into the drinks industry or experience working in a hospitality environment.
Responsibilities:
- Deliver high standards of customer service and provide an outstanding visitor experience
- Guide visitors around the distillery, representing the brand and Diageo
- Assist with ticket sales and promote the brand throughout the visitor experience
- Participate in shop duties and merchandising of products in the retail area
- Help plan and implement special events
Requirements:
- Passion for customer service and a team player
- Insight into the drinks industry or experience working in a hospitality environment
- Ability to work weekends and evenings
Benefits:
- Salary: £29,870 plus benefits, including shared accommodation, annual bonus, product allowance, 34 days of holiday, private pension scheme, and more
- Flexible working arrangements
- Opportunities for career development and growth
Diversity Statement: We value diversity and inclusion and strive to create a workplace where everyone feels valued and can belong.