Description
At Soho House, a Barback plays an essential supporting role in the smooth and efficient operation of the bar. Working alongside the bar team, you'll ensure that bartenders have everything they need to deliver fast, high-quality service to our members and guests.
Your main responsibility is to assist the bar staff and make sure the member gets a superior experience. You will deliver drinks orders from the bar to members' tables, acting as a point of contact between the bar and the floor.
Key duties
- Bring drinks quickly from the bar to its respective location in the restaurants and deliver to members.
- Maintain a spotless, pristine work environment.
- Provide service to and be accountable for an assigned section.
- Develop relationships with members to provide personalized service.
- Polish glassware ensuring they are ready for service.
- Assist bartenders during service by restocking ingredients, running drinks, and retrieving supplies from storage or cellar.
- Perform opening and closing procedures including set up and break down of stations.
- Ensure all service equipment is handled carefully and stored correctly.
- Attend regular meetings with front and back of house teams to learn about any menu changes and specials alongside daily tastings.
What we're looking for
- 2-3 years' experience in a similar capacity.
- Basic understanding of bar operations, hygiene standards, and stock rotation.
- Must be hospitable, approachable, passionate about customer service, and respectful towards colleagues and guests.
- Must be able to demonstrate competency as outlined in the training schedule and Club School.
- Must be able to work flexible shifts and schedules, including weekends and holidays as needed.
- Ability to take direction, work in a team environment, and autonomously.
Benefits
- Weekly pay
- Team meal whilst on shift prepared by our chefs
- Soho Friends Membership
- 50% team discount on Food & Drink, 7 days a week
- Staff room rates
- Health Cash Plan (option to add up to 2 additional dependents)
- Dental Plan (option to add up to 2 additional dependents)
- Birthday day off after 1 year's continuous service
- Up to 50% staff discount on Cowshed & Soho Home
- Take 2 days paid a year to support a charity of your choice
- Free counselling sessions
- Continuous training to develop yourself personally and professionally