Description
We are seeking a Vendor Management Analyst to support Vendor Strategy & Management in regions across APJ, EMEA, Americas, and LATAM.
The role focuses on the day-to-day coordination, performance tracking, and optimisation of HPE Networking's vendor ecosystem supporting Pre-Sales and Delivery organisation in Network-as-a-Service (NaaS), Managed Services, and Professional Services.
Responsibilities:
Vendor & Partner Management
- Support onboarding, coordination, and ongoing management of vendors/service delivery partners
- Assist with vendor segmentation strategy and initiatives
- Support pre-sales/BDM teams with cost analysis and benchmarking exercises
- Maintain vendor records, performance data, and documentation
- Act as a first point of contact for vendor coordination and operational queries
- Assist with vendor reviews, QBR preparation, and relationship management
Financial & Commercial Management
- Track vendor costs, budgets in line with approved financial plans
- Support SOW creation, pre-approvals, and invoice reconciliation processes
- Monitor vendor rates against agreed benchmarks and identify cost variances
- Contribute to cost optimisation and value-for-money initiatives
- Govern the financial metrics for vendors assigned in regions
- Collaborate with Global Procurement teams to negotiate contractual agreements with vendors
Supplier Performance & SLA Management
- Contribute to sourcing new vendors to support regional growth objectives
- Build, maintain relationship with assigned vendors
- Influence vendors to align to build service capability and capacity readiness
- Track vendors KPIs, SLAs, and delivery performance
- Produce performance reports, dashboards, and scorecards
- Identify service delivery risks, trends, and improvement opportunities
- Support governance forums and vendor performance reviews
Operational & Delivery Support
- Communicate vendor readiness to stakeholders where appropriate
- Coordinate with delivery and project teams to fulfil resource/service requirements
- Monitor vendor capacity, responsiveness, and resource availability
- Assist with demand forecasting and capacity planning activities with regions
- Assist in service transitions, onboarding readiness, and operational coordination
- Drive QBRs with vendors for performance monitoring/channel feedback from business
Governance, Risk & Compliance
- Ensure vendors comply with contractual terms, HPE policies, and security requirements
- Track contract deliverables, milestones (SOWs, renewals, compliance checks)
- Ensure vendor exceed and meet contractual obligations set in the SOW
- Support audit activities and documentation reviews
- Assist in managing vendor risks, escalations, and corrective actions
Continuous Improvement & Strategy Support
- Contribute to vendor sourcing, onboarding, and regional supplier strategy
- Identify opportunities for process improvement, automation, and efficiencies
- Support vendor consolidation and capability development initiatives
- Maintain awareness of industry trends and vendor capabilities
Requirements:
- 3–6 years in vendor management, procurement, PMO, service delivery, or operations
- Experience in IT services, telecommunications, or managed services preferred
- Strong analytical and reporting skills (Excel, dashboards, data analysis)
- Good knowledge of bid management process, RFX response assessment
- Expertise with SharePoint, Process Mapping tools (e.g. MS Visio, Aha, etc.)
- Good organisational skills with ability to manage multiple priorities
- Effective communication and stakeholder management capabilities
Preferred Attributes:
- Commercially aware with attention to detail
- Proactive, adaptable, and able to work in a fast-paced environment
- Strong relationship-building and coordination skills
- Interest in supplier strategy, vendor operations, and service delivery
- Capable to influence and drive adoption of process and programs
- Fluent in English; additional European/LATAM languages is advantageous