Description
Are you passionate about driving pre-sales and providing excellent customer service?
We are looking for a Pre-Sales Expert to join our team in Tokyo, Japan.
As a Pre-Sales Expert, you will provide techno-functional expertise to the sales team and customers during the sales process. You will act as a bridge to align customer needs, recommend best practices, solve complex workflow problems, and identify innovative solutions.
Responsibilities:
- Provide techno-functional expertise to support the sales team and customers throughout the sales process.
- Contribute techno-functional input to bid proposals, projects, and related documentation during the sales cycle; identify potential additional sales opportunities with existing customers.
- Install and demonstrate organizational products at customer sites.
- Operate independently, applying in-depth knowledge and experience to address complex issues.
- Maintain current and thorough understanding of both the organization's and competitors' products and services.
- Collaborate with sales teams and internal stakeholders to develop and suggest appropriate products and services that meet customers' needs.
- Maintain regular communication with prospective and existing customers to assess their business objectives.
Requirements:
- 4+ years of pre-sales experience with strong prospecting skills.
- Skilled in value-based negotiation and customer engagement.
- Problem solver who collaborates on creative solutions.
- Adaptable to market changes and opportunities.
- Self-starter and reliable team player with initiative.
- Makes informed judgments from multiple data sources.
- Willing to travel as needed for business.
- Fluency in Japanese and Business Level English. Effective communicator able to present techno-functional content to diverse audiences. Korean Language skill also a plus.