Description
We are seeking an experienced Mortgage Specialist to join our team in Mexico. As a Mortgage Specialist, you will play a critical role in the loan process, ensuring exceptional service to third parties and internal departments from application through funding.
Key Responsibilities:
- Evaluate creditworthiness by reviewing third-party mortgage documentation to assess accuracy and credit risk.
- Analyse collateral documentation to ensure it supports the company's overall risk.
- Proactively clear prior-to-doc conditions to increase pull-through percentage.
- Meet or exceed daily production expectations while maintaining accuracy and quality standards.
- Adhere to federal, state, and HSBC regulatory compliance policies and maintain the HSBC Code of Ethics.
- Use professional judgement to identify and resolve issues early.
- Develop and sustain relationships with third-party vendors.
- Manage pipeline, taking accountability for loan processes, risk decisions, and meeting service level agreements.
- Achieve published standards and key performance indicators.
Qualifications / Requirements:
- Knowledge of mortgage products, documents, investor, and compliance requirements.
- Ability to make sound decisions based on information provided and defined policies.
- Strong customer service, organisational, and written/oral communication skills.
- Minimum 2 years' proven bank/mortgage business/mortgage systems experience.
- Bachelor's degree in business, accounting, a related field, or equivalent experience.
- Proficiency with PCs and pertinent HSBC systems and software.
- English Advanced