Description
Join our global Aftermarket Supply Chain team and gain hands-on experience in managing the end-to-end order fulfilment process for spare parts across an international distribution network.
Duration: January to May/June 2027 Allowance: Competitive allowance dependent on education background
Responsibilities:
- Support the processing and management of service and spare parts enquiries and customer orders for internal and external distributors, service partners, and regional customers
- Coordinate with technical specialists to ensure parts quotations, Bills of Materials (BoM), maintenance kits, and tooling recommendations are accurate and aligned with customer requirements
- Collaborate with inventory planning, procurement, warehouse, and logistics teams to monitor order fulfilment and ensure timely delivery
- Track customer orders throughout the Order-to-Cash cycle, ensuring efficient execution from order receipt to invoicing and payment collection
- Assist in the administration and follow-up of spare parts warranty claims, working with internal stakeholders until case closure
- Support continuous improvement initiatives by identifying opportunities to enhance operational efficiency, customer experience, and process effectiveness
- Build strong working relationships with regional stakeholders and contribute to a collaborative, customer-focused team environment
Requirements:
- Undergraduate currently pursuing a degree in Supply Chain Management, Logistics, Business Administration, Engineering, or a related discipline
- Strong communication and interpersonal skills with the ability to collaborate across diverse teams and cultures
- Positive learning attitude, self-motivated, and willing to take initiative
- Good organisational skills with the ability to manage multiple priorities while maintaining attention to detail
- Proficient in Microsoft Office applications, particularly Excel, Word, and PowerPoint
- Knowledge of SAP (Sales & Distribution module), ERP systems, Incoterms, international shipping, or spare parts supply chain operations will be an advantage
- Able to commit to a full-time six-month internship
- Able to work from our Tukang (Jurong), Singapore office
What we offer:
- Meaningful work from day one, with the support to help you succeed
- A culture that invests in your personal and professional development
- The chance to grow your skills while working on real projects in a global company
- Exposure to end-to-end business processes including customer order management, logistics, inventory planning, finance, and technical support