Description
Job Overview
We are seeking an Internal Communications Specialist to join our People department at GoCardless, a Mollie company, in Riga, Latvia. As an Internal Communications Specialist, you will play a key role in driving alignment to the company's vision and strategy, building trust and connection among employees, and scaling our fantastic culture.
Responsibilities
- Help lead the day-to-day planning and output of the Internal Comms team, ensuring project execution and maintaining momentum with regular communications.
- Develop communication plans to support the GoCardless and Mollie integration, helping colleagues understand changes, their impact, and significance.
- Be the primary owner of our Town Hall sessions, shaping agendas, briefing leaders and speakers, producing content, delivering sessions, and creating follow-up materials.
- Devise and execute communication plans for various initiatives, such as engagement surveys, business transformations, and new product launches, delivering clear, measurable outcomes.
- Build connections to become a trusted adviser to stakeholders, advising them on achieving their communications goals.
- Co-manage our communications channels, including the intranet, Slack, and email tool, and help shape their development.
- Host and measure regular listening sessions with employees from all locations to inform our work and identify opportunities for improvement.
Requirements
- Experience in a busy internal communications team or function.
- Ability to originate and execute strategic internal communications plans, tactically deliver them, and measure results.
- Experience taking the lead on internal communications aligned to various business transformation projects, with involvement 'end to end'.
- Confidently build relationships with stakeholders and employees, establishing trust as experts.
- Exceptional writing ability, transforming complexity into compelling content.
- Omnichannel mindset, knowing how to leverage various channels and platforms.
- Hands-on approach, prioritizing multiple tasks, and willingness to explore new technologies.
- Ideally, experience handling logistics and communications for large company events.
Benefits
- Wellbeing support and medical cover.
- Lunch benefits, including meal vouchers or paid lunches.
- Work away scheme, allowing up to 20 working days remote work in a 12-month period.
- Adaptive Working, enabling flexible work arrangements.
- Parental leave policy.
- Learning Budget for professional development.
- Generous holiday allowance, volunteer days, and a day off for house moves.
Base Salary Range
€2060 - €3100 (gross)