Description
Lyft is seeking a seasoned Internal Communications leader to set and own communications strategy for key areas of the business. This person will be a trusted advisor to senior leaders and a go-to communications expert on business priorities.
Responsibilities:
- Develop and own an annual communications roadmap for designated areas of the business, connecting communications to business objectives and measuring impact against clear outcomes.
- Serve as a key advisor to senior leaders on communications strategy and execution, influencing what is communicated, when, and how.
- Become the go-to communications expert on the business areas you support, with a deep understanding of their roadmap, challenges, and priorities.
- Lead large, complex, multi-quarter communications programs that span multiple teams and functions, motivating partners to take ownership and staying aligned with business priorities.
- Craft high-level, clear messaging for executive leaders and company-wide distribution.
- Lead communications response for complex, multi-stakeholder situations, including crisis and change management.
- Anticipate communications challenges and proactively develop solutions to address them before they arise.
- Use data and industry insights to inform strategy, and continuously improve how we communicate.
- Set high standards for communications quality, and support the growth of others on the team through mentorship and feedback.
- Maintain the Lyft brand and voice across all communications, written and verbal.
- Keep Lyft fun!
Experience:
- 8+ years of experience leading communications strategy and execution, with significant internal or executive communications experience
- Proven track record as a trusted advisor to senior executives
- Experience leading multi-quarter, cross-functional communications programs with measurable business impact
- Ability to fluidly navigate between strategy and execution, from developing strategic plans to producing crisp, clear communications
- Experience leading communications through crisis and significant organisational change
- Experience communicating complex business, product, or technology topics in a way that resonates with a broad audience
- Experience tailoring communications to distributed and global workforces, including full-time and hourly team members
- A clear point of view on how AI can improve communications effectiveness, and experience putting it into practice
- Experience mentoring others and raising the bar for a team's work
- Thrives in highly fluid situations and fast-paced environments
- Excellent written and verbal communication skills
- Lyft user/believer
Benefits:
- Great medical, dental, and vision insurance options with additional programs available when enrolled
- Mental health benefits
- Family building benefits
- Child care and pet benefits
- 401(k) plan with company match to help save for your future
- In addition to 12 observed holidays, salaried team members have discretionary paid time off, hourly team members have 15 days paid time off
- 18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligible
- Subsidised commuter benefits
- Monthly Lyft credits and complimentary Lyft Pink membership