Description
You will own the full sales cycle from lead to close as a Cloud Account Executive - Slack at Salesforce. Establish lasting relationships with senior executives and decision-makers, foster new relationships for Slack through outbound efforts, and help educate customers on the value of Slack throughout the adoption cycle.
Responsibilities:
- Own the full sales cycle from lead to close
- Establish lasting relationships with senior executives and decision-makers
- Foster new relationships for Slack through outbound efforts
- Help educate customers on the value of Slack throughout the adoption cycle
- Navigate key decision-makers to build Slack awareness within organisations
- Identify customer needs and collaborate with Slack teammates to ensure customer success
- Initiate, negotiate, and close new and expansion contracts with customers
- Communicate and organise/escalate issues appropriately
- Collaborate and work with different members of the Accounts team
- Prepare and educate customers on new features and releases
- Monitor and identify adoption and utilisation trends
- Provide recommendations based on customer's business needs and usage patterns
- Conduct periodic customer health-checks
- Serve as the voice of the customer and collect feedback to drive continuous improvement
Requirements:
- 5-8+ years of Enterprise Account Executive experience
- Relevant sales experience, preferably in a SaaS organisation
- Experience managing a pipeline and closing large contracts
- Excellent communication skills
- Shown negotiation and closing skills
- Consistent track record of navigating within large and mid-market organisations
- Ability to develop senior-level relationships quickly and effectively
- Experience presenting to senior managers and the C-suite
- Ability to handle multiple opportunities simultaneously
- Takes an active interest in increasing customer satisfaction and deepening customer relationships
- Ability to be flexible and adaptive
- Experience with enterprise SaaS vendors preferred
- Some travel required
- Fluency in English
Benefits:
- World-class enablement and on-demand training
- Sandler Sales Training
- Week-long product bootcamp
- Fast Ramp mentorship program
- Weekly 1:1 coaching with your leadership
- Clear path to promotion with accelerated leadership development programs
- Exposure to executive thought leaders