Description
As an Account Manager - Collaboration Solutions at Cisco, you will own relationships and influence strategic decisions within the customer's buying center. You will work with and support account teams and customers to understand customer needs and position Cisco's area of specialization.
Key responsibilities include:
- Applying deep architectural expertise and broad solution knowledge to provide architectural expertise across opportunities
- Leading technical proof of concept and proof of value engagements to showcase solution capabilities and business outcomes
- Developing comprehensive proposals highlighting Cisco offerings that address solution gaps and align with customer objectives
- Working closely with solution engineers, account teams, and customers to set the direction and strategy for specific focus areas/architecture
- Providing valuable feedback from customer interactions to Cisco's development teams, influencing product roadmaps and ensuring solutions are adaptive to emerging market demands and technological advancements
In this role, you will leverage advanced market and technology knowledge to identify strategic collaboration business potentials in Hong Kong. You will contribute to complex deal cycles with substantial business contributions and technology knowledge, educating customers on Cisco's most advanced collaboration solutions like Webex Suite, contact center, and intelligent workplace solutions.
Requirements:
- Bachelor's degree + 7 years of related experience, or Master's degree + 4 years of related experience
- Deep industry experience and connection in the collaboration market
- Advanced certifications or specialized technical skills in Unified Communication/collaboration domain
What Cisco offers:
- Opportunities to grow and build in a global company
- Collaborative and empathetic work environment
- Innovative solutions that power how humans and technology work together across the physical and digital worlds