Description
This role has been designed as 'Hybrid' with a requirement that you will work on average 2 days per week from an HPE office.
Serve as the business systems SME for spares supply chain processes, including planning, inventory management, fulfillment, repair/replenishment flows, order management, master data, and operational reporting.
Partner with business stakeholders, IT, regional operations, planning, logistics, procurement, finance, and external partners to define business requirements and translate them into clear functional specifications, user stories, process flows, and solution designs.
Lead fit-gap analysis, process mapping, root-cause analysis, and business impact assessments for system enhancements, integrations, and transformation initiatives.
Support system design, configuration validation, testing, user acceptance testing, defect triage, training, and deployment readiness for spares supply chain capabilities.
Maintain strong governance over master data, process controls, reporting accuracy, and system adoption to improve operational visibility and decision-making.
Identify opportunities to simplify processes, improve automation, reduce manual work, increase data quality, and strengthen end-to-end spares supply chain performance.
Develop and maintain business documentation, including requirements, process maps, test scenarios, standard operating procedures, training materials, and change readiness artifacts.
Monitor key operational metrics and system performance indicators; partner with functional teams to resolve gaps and drive continuous improvement.
Own project planning and execution for assigned spares supply chain system and process initiatives, ensuring clear scope, objectives, milestones, dependencies, and success criteria.
Coordinate cross-functional project teams and facilitate regular working sessions, status reviews, decision checkpoints, and escalation discussions.
Track project deliverables, risks, issues, actions, and decisions; proactively remove blockers and escalate items requiring leadership support.
Prepare concise project updates, executive summaries, implementation readiness reviews, and stakeholder communications.
Manage business readiness activities, including change impact assessment, communications, training coordination, cutover planning, and post-go-live stabilization.
Ensure project outcomes align with business priorities, operational requirements, compliance expectations, and measurable value delivery.
Bachelor’s degree in Supply Chain, Business, Information Systems, Engineering, Operations, or a related field; equivalent experience may be considered.
7+ years of experience in supply chain, business systems analysis, operations transformation, or enterprise systems support.
Strong working knowledge of spares/service parts supply chain processes, including inventory planning, replenishment, fulfillment, repair loops, logistics, and service operations.
Experience translating business needs into system requirements, functional specifications, user stories, process maps, and test scenarios.
Demonstrated ability to work across business and IT teams to deliver system enhancements, integrations, data improvements, and process changes.
Strong analytical, problem-solving, communication, facilitation, and stakeholder management skills.
Ability to manage multiple priorities in a fast-paced, global, matrixed environment with limited supervision.
Experience supporting project planning, milestone tracking, risk management, issue resolution, and executive-level reporting.