Description
We are seeking an enthusiastic and motivated Bank Bookings Administrator to join our team at Spire Claremont Hospital in Sheffield. As a Bank Bookings Administrator, you will be responsible for ensuring the provision and maintenance of an efficient patient administration service within the hospital.
Responsibilities:
- Provide and maintain an efficient bookings system for all patients, dealing with phone queries, managing email communications, and using computerised systems (SAP & HMS).
- Plan theatre lists for Consultants.
- Respond to enquiries from patients, members of the public, and consultants in a timely, courteous, and efficient manner.
- Maintain departmental electronic and manual filing systems accurately.
- Liaise closely with consultants and pre-assessment nurses/Admin to ensure smooth running pre-assessment clinics and book all Pre-op Assessment and Healthcare Assistant Clinic appointments.
Requirements:
- Experience of face-to-face customer/patient interaction.
- Excellent administration skills using different databases and systems (training will be given).
- Exceptional phone manner.
- Enthusiastic and energetic professional.
Benefits:
- Bank colleagues are paid weekly.
- Competitive rates for bank colleagues working on a flexible basis.
- Access to Spire Healthcare pension.
- Access to Blue Light Card discounts.
- Free uniform.
- Free DBS.
- Full induction, including mandatory training updates.
- Knowledge, support, and guidance through your recruitment journey from Spire's specialist Resourcing Team.