Description
We are seeking an After-Hours Experience Associate to join our Community Team in Bend, Oregon. As the first point of contact for Kiln community members, you will act as the "face" of Kiln on an on-call basis, varying between 0-10 hours a week. Your primary responsibility will be to ensure that after-hours events run smoothly, assisting guests with any inquiries or issues.
The ideal candidate will personify Kiln's core values, strive to achieve the company's mission, and create a welcoming and collaborative community environment amongst members through events and building relationships.
Key responsibilities include:
- Providing a cheerful and friendly greeting to team members, Kiln members, and guests
- Serving as a point of contact for event attendees, vendors, and staff during events
- Assisting with the setup and operation of audio-visual equipment
- Ensuring a high level of customer service and addressing any guest inquiries
- Providing feedback and suggestions for future event improvements
- Participating in the teardown and cleanup of event spaces
Requirements:
- Partial completion of a college degree preferred, but not required
- Office management or administrative experience
- Customer service or support experience
- Strong verbal and written communication skills
- Exceptional organizational and multitasking skills
- Demonstrated integrity, dependability, responsibility, accountability, self-awareness, work ethic, follow-through, and empathy
- Passion for entrepreneurial communities and understanding of Kiln's mission and values
- Proficient in basic computer skills
Benefits:
- $19 per hour