Description
As a Customer Support Expert at Insify, you will ensure that customers have an exceptional experience.
Responsibilities:
- Assist customers via email, chat, and phone;
- Continuously improve customer experience;
- Exceed customer expectations through quality service;
- Contribute to product and process improvements from a customer perspective;
Requirements:
- Fluent in Dutch (spoken and written);
- Bachelor's, pre-master's, or master's student;
- Available for 24-32 hours per week;
- Enthusiastic, motivated, and eager to learn with excellent communication skills;
- Practical and detail-oriented;
- Able to work independently and in a team;
Benefits:
- €14-€16 per hour;
- Remote work options;
- All necessary equipment (laptop, headset, etc.);
- NS Business Card;