Description
We are seeking an Earned Recognition Examiner to join our team. As an Earned Recognition Examiner, you will play a key role in supporting DVSA's Earned Recognition scheme and its contribution to improving road safety.
You will assess applications, audit reports, and analyse KPI and other relevant data to assess compliance, identify issues, and make informed decisions and recommendations on appropriate follow-up action.
Working with operators, auditors, IT suppliers, and colleagues across DVSA, you will provide advice and guidance, investigate issues, and help determine the right course of action to support compliance and maintain the integrity of the scheme.
You will also help shape and improve the scheme, bringing forward ideas, improving working practices, and representing DVSA at meetings and industry events.
Responsibilities:
- Analyse KPI and other relevant data and information to assess operator compliance and make evidence-based decisions and recommendations on appropriate follow-up action.
- Conduct desk-based assessments (DBAs), gathering and evaluating information to identify compliance issues and agree appropriate actions with operators.
- Assess new applications, audit reports, prohibitions, and compliance history to support effective decision-making within the Earned Recognition scheme.
- Investigate prohibitions, notices, and other compliance issues, gathering evidence from internal and external sources to determine appropriate action.
- Work collaboratively with colleagues to assess cases and reach informed decisions on appropriate further action.
- Provide advice and guidance to operators, auditors, IT suppliers, and colleagues, while developing effective relationships with internal and external stakeholders.
- Contribute ideas and expertise to the ongoing development and continuous improvement of the Earned Recognition scheme, its guidance, processes, and working practices.
- Represent DVSA and promote the Earned Recognition scheme positively at meetings, conferences, workshops, and industry events.
Requirements:
- Ability to conduct analysis of data and systems assessments to accurately review and assess levels of compliance.
- Ability to make decisions and recommendations based on evidence, enabling appropriate types of follow-up actions to be made.
- Develop and maintain good relationships with a range of internal and external stakeholders/customers, to achieve required tasks.
- Excellent oral and written communication skills, including handling challenging conversations.
- Ability to probe for further information and pay particular attention to detail.
- Valuable team member, as well as the ability to work alone effectively, willing to attend events to speak about Enforcement, DVSA, and the Earned Recognition Scheme.
- Good knowledge of the transport industry and/or a law enforcement role.
Benefits:
- Employer pension contribution of 28.97% of your salary.
- 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave).
- 8 Bank Holidays plus an additional Privilege Day to mark the King's birthday.
- Access to the staff discount portal.
- Excellent career development opportunities and the potential to undertake professional qualifications relevant to your role.
- Joining a diverse and inclusive workforce with a range of staff communities to support all our colleagues.
- 24-hour Employee Assistance Programme providing free confidential help and advice for staff.
- Flexible working options where we encourage a great work-life balance.