Description
At Epiq, your work contributes to complex, global legal outcomes. You'll join a values-driven community where integrity guides decisions, relentless service sets the bar, and we thrive on big challenges together.
The Engagement Manager is responsible for managing client engagements, ensuring customer success, and driving project delivery. This role involves strategic planning, client relationship management, and effective communication.
Essential Job Responsibilities
- Manage client engagements and ensure customer success.
- Develop and implement engagement strategies.
- Oversee project delivery and ensure timely completion.
- Collaborate with internal teams to meet client needs.
- Track and report on engagement activities and outcomes.
Qualifications & Requirements
- Education: Bachelor's degree in Business, Management, or related field.
- Experience: 5-7 years of experience in client engagement or project management, Intapp experience.
- Skills: Business Innovation, Coaching, Communication, Customer Success, Deadline Management, End-to-End Project Management, General Operations Management, Professional Collaboration, Professional Development Trainings, Recruiting, Reporting and Analysis.
- Certifications: Certified Engagement Manager (CEM) preferred.
- Physical Requirements: Ability to work in an office environment and perform tasks that may require sitting, standing, and using office equipment.
The Compensation range for this role is $100,000.00 to $135,000.00 USD annually and may be eligible for an annual bonus.