People Business Partner, GTM (Customer Experience, Implementation & Sales Development)

We're seeking a People Business Partner to act as a trusted advisor and coach to senior GTM leaders and managers, helping them navigate org design, workforce planning, and change management while driving a culture of high performance.

As a People Business Partner, you'll partner closely with Employee Relations, Compensation, and People Operations, and lead org design conversations that keep GTM's structure aligned with business strategy as it grows.

Responsibilities:

• Act as a trusted advisor and coach to senior leaders and managers across Customer Experience, Implementation, and Sales Development
• Drive a culture of high performance by coaching leaders on setting clear expectations, delivering effective feedback, and applying performance management consistently across their orgs
• Use data and org health metrics to identify trends, diagnose root causes, and recommend proactive interventions to GTM leadership
• Lead org design with GTM leaders, ensuring structure and headcount plans align with business strategy and growth targets
• Partner with Employee Relations on complex, sensitive employee matters, escalating themes and risks as needed while maintaining discretion and sound judgment

Requirements:

• 5-8 years of experience working in People Business Partner, Employee Relations, or other closely related functions
• Demonstrated experience advising senior leaders on org design, workforce planning, and organizational change
• Strong understanding of performance management practices in high-performance cultures
• Experience partnering with Employee Relations on sensitive employee matters, with sound judgment on when and how to escalate

The expected salary range for this role is $144,640 - $180,800.