Description
As a Senior HR Partner at ShipBob, you will serve as a key member of the People Team, providing full-cycle Human Resources support to employees, managers, and regional directors within the assigned location.
Responsibilities:
- Serve as the first point of contact for employees to resolve issues and conduct investigations
- Maintain accurate and up-to-date human resource records and documentation
- Train, coach, and counsel managers on people matters
- Partner with 3rd party staffing agency on-site representative to ensure proper staffing
- Participate in recruiting events and career fairs
- Source, schedule, coordinate, and conduct new employee interviews for hourly roles
- Facilitate new hire onboarding training and ensure new hires are processed correctly
- Conduct new hire check-ins with all associates
- Participate in ShipBob Culture Committee and support Employee Resource Groups (ERGs)
- Establish, plan, coordinate, and participate in employee retention efforts
- Host employee office hours / open door hours
- Facilitate the smooth exit of employees
- Track employee attendance and manage disciplinary write-ups
- Participate in the progressive discipline and PIP process
- Provide support and communication to employees regarding new People Team initiatives and programs
- Present at site monthly town hall and start-up meetings
- Monitor, address, and communicate key people metrics monthly with site leadership
- Administer periodic employee satisfaction surveys
- Provide training and resources to the onsite Leadership team
- Partner with operations on worker’s comp and return to work processes
Requirements:
- Bachelor's degree in human resources or related degree
- Minimum of 5 years of Human Resources experience
- Bilingual in English/Spanish
- SHRM or SPHR Certification
- Solid understanding of Labor related laws and statutes
- Prior experience working in a fulfillment center, warehouse, or manufacturing facility
- Ability to understand and interpret data
- Must be able to manage highly confidential information
- Able to work in a fast-paced, highly energized and open environment
- Solid presentation and speaking skills
- Proficient in using MS Office, Excel, and data related tools
- Ability to work independently
- Ability to travel is required