Description
We are seeking a Facilities Manager to join our team in Hong Kong, SAR, China. As a Facilities Manager, you will be responsible for the end-to-end on-site coordination for bank-level corporate events, including executive receptions, corporate functions, internal town halls, and seasonal celebrations.
Responsibilities:
- Manage venue booking, meeting room arrangement, and layout setup
- Coordinate with catering, decoration, technical, and support vendors
- Control event on-site workflow, timeline, and quality standard
- Assist in managing outsourced service contracts, including inspections and quality management of service delivery
- Ensure stakeholders' satisfaction through excellent facilities management planning, advice, and support
- Conduct facilities management operations audits
- Compile monthly/quarterly/annual reporting where applicable
- Undertake comprehensive tendering procedures for outsourced services
- Single point of management control for FM soft services at site(s)
- Ensure compliance with contractual SLA to meet KPI targets
- Ensure compliance with all governmental regulations
- Assist in ensuring the implementation of preventive maintenance programs
- Carry out periodic FM inspections
- Ensure defects are identified, captured on the Help Desk, and actioned within service levels
- Coordinate FM team self-performed and vendor works on site
- Financial management, including budget forecasting, billing, vendor payment, and budget management
- Respond to emergency incidents within the Emergency Response Procedures
- Ensure compliance with Jones Lang LaSalle minimum audit standards
- Manage end-user expectations
- Proactively identify and investigate potential cost-saving or value-add opportunities
Requirements:
- Tertiary qualifications in property, building, or facilities management
- 5-6 years of relevant working experience
- Experience in Facilities Management
- Customer service focus and ability to generate innovative strategies
- Excellent people skills and ability to interact with a wide range of internal stakeholders
- Strong PC literacy and proven ability to manage daily activities using various systems, including MS Excel and PowerPoint
- Demonstrated experience with continuous improvement initiatives and saving mindset
- Ability to manage multiple key stakeholders at once
- Fluent spoken and written English