Description
Mastercard is seeking a commercially minded payments professional to join our Customer Solutions Centre team in Indonesia. This role supports the growth and go-to-market execution of Mastercard's Consumer & Digital Solutions business, helping issuers strengthen their card portfolios, enhance customer propositions and accelerate digital payment adoption.
The successful candidate will provide specialist expertise across Mastercard's consumer and digital payments portfolio, including credit, debit, prepaid, tokenisation, authentication and digital commerce solutions. The role contributes to portfolio growth, digital payment adoption and improved consumer payment experiences across the market.
Key responsibilities:
- Drive specialist solution sales across Mastercard’s Consumer & Digital Payments portfolio
- Engage with financial institution clients to translate Mastercard capabilities into clear business value
- Develop and present integrated value propositions that combine card products and digital payment solutions
- Support issuers in adopting and scaling digital payment capabilities
- Partner closely with Account Management and Business Development teams to support client engagements
- Create and maintain high-quality sales enablement materials
- Collaborate with internal teams to ensure solution readiness and smooth execution
- Monitor market dynamics and customer needs to identify opportunities for innovation and growth
- Maintain clear visibility of pipeline activity and key opportunities
Requirements:
- Bachelor's degree or equivalent professional experience
- Experience in payments, financial services, consumer banking, card product management, or digital payments in Indonesia
- Deep understanding of the Indonesian payments ecosystem
- Experience in customer-facing commercial, business development, partnership, product, or solution sales roles
- Strong understanding of competitive dynamics across cards, wallets, and alternative payment methods
- Demonstrated ability to build credibility with senior stakeholders and develop trusted relationships
- Excellent stakeholder management, influencing, negotiation, and cross-functional collaboration skills
- Commercial acumen combined with the ability to analyse market trends and identify opportunities
- Strong organisational skills and the ability to manage multiple priorities
- Strong presentation skills, including the ability to develop compelling PowerPoint presentations
- Excellent verbal and written communication skills in both Bahasa Indonesia and English