Description
Wise is a global technology company, building the best way to move and manage the world’s money. Min fees. Max ease. Full speed.
As a People Operations Specialist, you will be helping create an entirely new network for the world's money. You will be part of our team, working together to make people's lives easier and save them money.
Onboarding support
- Manage the administrative process of onboarding new joiners, ensuring a smooth experience for everyone involved.
- Coordinate adaptable onboarding plans with hiring Leads and collaborate on future changes.
- Manage relocation processes for new joiners, handling logistics and documentation requirements.
- Facilitate new joiner engagement and networking with other team members.
- Run local onboarding sessions and share relevant information for new joiners.
Wiser support
- Respond to queries in an efficient and customer-centric way as part of our People team's ticketing desk.
- Provide guidance on leave policies and ensure a strong end-to-end experience.
- Manage internal transfers and relocation requests, completing all necessary onboarding and offboarding actions.
- Process Workday actions related to the Wiser lifecycle.
- Oversee immigration processes to maintain compliant operations.
- Maintain team content on Confluence, ensuring transparency and convenience.
- Support the Payroll team with necessary documentation and information.
- Produce employment documentation, such as reference letters and contract changes.
Offboarding support
- Handle last-day administration for leaving and relocating Wisers, working closely with relevant teams.
Wider team & business focus areas
- Review and respond to audit requests to ensure operational compliance.
- Contribute to local and global cross-team projects and initiatives, focusing on the Wiser experience.
- Stay informed about local employment laws and update processes, policies, and guidance as necessary.
- Mentor and cross-train junior team members, serving as a reviewer in four-eye check processes.
Qualifications
- Malaysian citizen with previous experience in HR or Shared Services.
- Demonstrable experience in a similar role, ready to take your existing experience to the next level.
- Early-stage knowledge of Malaysian employment law and working practices.
- Adaptable and solution-focused approach with a can-do attitude and positive mindset.
- Excellent written and verbal English communication skills, with additional languages a plus point.