Description
We are looking for a Senior UX Designer who enjoys turning complex technical problems into clear, approachable experiences. You will join a collaborative, cross-functional team that values curiosity, thoughtful debate, shared ownership, and strong design craft.
In this role, you'll design experiences consistent with Cisco Design Thinking Principles, with simplification, accessibility, trust, and customer outcomes at the core. You'll translate complex customer needs, business goals, and technical capabilities into intuitive, coherent experiences and help cross-functional partners define the right problems and create the right solutions for customers.
Responsibilities:
- Lead significant UX and product design from discovery and research through interaction design, prototyping, implementation, and validation.
- Simplify complex technical and operational problems using strong systems thinking, information architecture, interaction design, and visual craft.
- Use customer research, usability findings, analytics, and other evidence to identify needs, influence product direction, and define success.
- Partner with product, engineering, architecture, research, content, QA, and technical experts to align requirements, constraints, and trade-offs.
- Create implementation-ready designs with clear rationale, specifications, acceptance criteria, accessibility guidance, and critical product states.
- Work with engineering through delivery to resolve gaps, validate quality, and evolve reusable patterns and design-system guidance.
- Champion accessible, inclusive, and consistent experiences across the product.
- Scope and estimate work, manage priorities, and communicate dependencies or risks early.
- Mentor other designers and strengthen team practice through critique, facilitation, and knowledge sharing.
Requirements:
- Bachelor's degree plus 8 years of related experience, Master's degree plus 6 years, or PhD plus 3 years.
- Experience leading complex digital products from discovery through implementation and validation with product and engineering teams.
- A portfolio demonstrating strong interaction design, information architecture, prototyping, visual design, systems thinking, and proficiency with tools such as Figma.
Preferred Qualifications:
- Experience designing complex technical products,particularly in networking or an adjacent domain,and learning unfamiliar concepts quickly.
- Experience using customer evidence to shape product direction and evaluate outcomes.
- Experience with design systems, reusable patterns, WCAG, and inclusive design.
- Familiarity with frontend constraints, APIs, data models, or design-to-development workflows.
- Experience mentoring designers, leading critiques or workshops, and raising design quality.
- Strong facilitation, presentation, design-storytelling, and stakeholder-management skills.
Benefits:
- Medical, dental and vision insurance
- 401(k) plan with a Cisco matching contribution
- Paid parental leave
- Short and long-term disability coverage
- Basic life insurance
- Paid time away (vacation, holidays, sick time)
- Opportunities for professional growth and development