Description
We are seeking a Specialist, Implementation Overview to lead and train a cross-functional processing implementation project team in a customer-facing environment. The successful candidate will deliver standard through complex implementation activities ensuring quality and reliability of the implementations.
Responsibilities:
- Act as central point of contact for customers and/or Mastercard customer representatives throughout processing implementation project end-to-end execution.
- Assess and document customer needs and according implementation impacts on customers’ and Mastercard’s core and non-core processing systems and platforms.
- Handle multiple customer processing implementation projects in parallel.
Requirements:
- Experience in Information Technology system knowledge, with good understanding of network technology, applications, and project management.
- Knowledge of payment transaction processing and industry business knowledge.
- Good understanding of Mastercard’s payment processing systems, formats and associated customer host interface testing services and principles.
- Ability to interact well with the customer.
- Good verbal and written communication skills.
- Desire to learn independently.
- Ability to work in a matrixed organization and cross-functional teams.
- Ability to manage change in a technical work environment.
- Open to work for Night Shift – CST Timings (Non-Negotiable).
Corporate Security Responsibility:
- Abide by Mastercard’s security policies and practices.
- Ensure the confidentiality and integrity of the information being accessed.
- Report any suspected information security violation or breach.
- Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.