Description
The Vice President, Account Management – Global Financial Institutions (GFI) is a leadership role, accountable for driving growth, profitability, and strategic alignment with one of Mastercard’s largest global financial institution partners.
Responsibilities:
- Own and execute the regional account strategy, driving revenue growth, share gains, and long-term value creation for both Mastercard and the client.
- Identify and scale strategic opportunities across issuing, emerging payment flows, new products, and platforms.
- Manage senior level engagement with regional senior stakeholders, positioning Mastercard as a strategic partner, not a vendor.
- Deliver against revenue, volume, and P&L targets; own account financial performance.
- Lead complex RFP, pricing, and contract negotiations, including renewals and competitive retention strategies.
- Execute integrated sales and business development plans in partnership with product, marketing, and regional teams.
- Deeply understand the client’s business, operating model, and strategic priorities, and align Mastercard capabilities accordingly.
- Ensure consistently high client satisfaction across products, services, innovation, and relationship management.
- Lead, and develop a diverse, high-performing global account team.
- Orchestrate cross-functional alignment across sales, product, marketing, technology, legal, compliance, risk, and operations.
- Foster a culture of accountability, collaboration, and continuous improvement.
Requirements:
- Deep experience in the global payments, financial services, or fintech ecosystem.
- You’re a relationship builder who creates trust and credibility with senior stakeholders, both internally and externally.
- You bring demonstrated experience leading complex, cross-functional deal processes end to end.
- You exhibit strong strategic and conceptual thinking, paired with sound business judgment and financial acumen.
- You’re deeply curious about how products, platforms, and solutions work, and how they create value at scale.
- You have exceptional executive communication skills, including the ability to influence without direct authority.
- You’re a data-driven problem solver with strong project management and organizational discipline.
- You’re self-motivated, and comfortable operating in a fast-paced, ambiguous environment.
- You have strong strategic, financial, and commercial acumen with a track record of delivering sustained growth.
- Demonstrated success leading teams.
- Bachelor’s degree required; advanced degree a plus.
- Language: English (mandatory); Mandarin and/or Cantonese preferred