Description
Mastercard is seeking an experienced Senior Talent Acquisition Specialist to join its Global Talent Acquisition team. The successful candidate will play a critical part in supporting the growth of the Services organization across North America.
The Senior Specialist will act as a strategic talent advisor, partnering with business leaders and hiring managers to understand business priorities, translate workforce needs into effective talent strategies, and attract high-impact product talent.
Key Responsibilities:
- Manage the full recruitment lifecycle, from intake and sourcing through assessment, selection, offer and close, delivering a high-quality candidate and hiring manager experience.
- Partner with hiring managers and senior leaders as a trusted talent advisor, translating business priorities into clear talent strategies, success profiles, required skills and hiring milestones.
- Develop targeted sourcing strategies and build diverse talent pipelines for critical, recurring and future capability needs, leveraging internal and external talent pools.
- Provide talent-market intelligence and recruiting insights to influence sourcing strategies, talent decisions and hiring outcomes.
- Apply skills-based hiring practices, translating role requirements into clearly defined skills and capabilities and enabling structured, evidence-based candidate assessment.
- Lead effective intake, interview planning, calibration and debrief conversations, ensuring clear accountability, timely feedback and informed hiring decisions.
- Establish and manage recruiting milestones, proactively identifying pipeline risks, bottlenecks and barriers and recommending solutions to maintain hiring momentum.
- Promote inclusive and consistent hiring practices, helping reduce bias and ensuring candidates are assessed against relevant skills and role requirements.
- Build strong relationships across local, regional and global teams, sharing talent, insights and best practices to support broader business priorities.
- Use recruiting data and insights to monitor pipeline health, identify trends and provide clear, meaningful hiring updates to stakeholders.
- Maintain accurate and timely recruitment information in Workday, supporting strong governance, reporting and data integrity.
- Leverage AI, automation and emerging recruiting technologies to improve sourcing, productivity and talent insights while continuously identifying opportunities to simplify and improve the recruitment process.
Requirements:
- Significant full-cycle talent acquisition experience, with demonstrated expertise recruiting Product Management, Product Strategy, Product Design and other product-focused talent.
- Proven ability to operate as a strategic talent advisor, translating business priorities and workforce needs into effective talent strategies.
- Strong direct sourcing capabilities with experience building proactive, diverse talent pipelines and engaging high-quality passive talent.
- Strong understanding of skills-based hiring, structured interviewing and evidence-based candidate assessment.
- Demonstrated ability to use talent-market intelligence, recruiting data and insights to influence hiring strategies and decisions.
- Excellent stakeholder management and influencing skills, with the confidence to advise and constructively challenge hiring managers and senior leaders.
- Strong business acumen with the ability to understand complex organizational needs, operate effectively in ambiguity and adapt to changing priorities.
- Results-driven with a strong sense of urgency, excellent project management skills and the ability to manage multiple searches and milestones in a fast-paced environment.
- Digitally curious and comfortable leveraging AI, automation and emerging recruiting technologies to improve effectiveness, productivity and talent insights.
- Excellent communication and relationship-building skills, with a high degree of professionalism, integrity, confidentiality and commitment to an inclusive candidate experience.