Description
We are seeking a Shift Lead - Food to join our team in Winchester.
As a Shift Lead, you will lead the fill operation, delivering a salesfloor that is ready to trade, taking operational responsibility for coordinating resource to Serve, Sell and Fill. You will also lead the floor in the absence of the Colleague Manager.
Key responsibilities include:
- Coordinating resource to deliver operational tasks during the fill operation
- Leading the fill operation, coaching colleagues on One Best Way and driving productivity in readiness for store opening
- Allocating resource effectively to deliver a quick payment experience
- Enabling daily operational processes to be implemented efficiently across the store
- Coordinating the team to deliver a clean, safe and well-presented store
- Role modelling great Customer Service and M&S behaviours
- Supporting Colleague Managers and nearby stores as required
- Being a key holder and answering call outs as required
- Performing tasks related to opening and closing the building
This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity.
Work Pattern: Week 1: Sunday 12:30-20:30 Monday 13:00-21:00 Wednesday 09:00-17:00 Thursday 09:00-17:00 Friday 13:00-21:00
Week 2: Tuesday 09:00-17:00 Saturday 13:00-21:00
Under 18 disclaimer: To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older.