Description
Join M&S as a Customer Assistant in our Food section at Kingsley Village, where you'll provide exceptional customer service, work effectively in a fast-paced environment, and support sales growth.
Your main responsibilities will include:
- Delivering outstanding customer service, ensuring customers feel valued
- Confidently recommending and selling M&S Food products
- Utilising digital tools, such as the Sparks App and in-store devices, to enhance the customer experience
- Contributing to a positive team environment, supporting colleagues to meet customer demands
- Adapting to various areas of the store, responding to changing retail demands
As a Customer Assistant, you will:
- Thrive in a high-pressure environment, staying focused during busy periods
- Be digitally confident, using technology to improve customer experiences
- Collaborate with colleagues to drive sales growth and provide seamless customer experiences
- Embrace flexibility, working varied shifts and adapting to changing demands
This role offers the opportunity to be part of a dynamic retail environment, driving innovation and growth.
Working Hours:
- Sunday: 17:00-21:00
- Tuesday: 18:00-22:00
- Thursday: 18:00-22:00
- Saturday: 18:00-22:00
Additional Requirements:
- Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December.