Description
As a Customer Success Manager, Enterprise, you will be responsible for achieving growth targets for cross-border payment business, maintaining client relationships, and exploring new business opportunities.
Key responsibilities include:
- Resolving client issues efficiently and promptly
- Providing support in data analysis and optimization to promote clients' business development
- Maintaining client relationships and driving the optimization or innovation of products, features, and processes
- Collaborating with product, R&D, and other teams to collect, organize, and analyze market information
The ideal candidate will have 3-5 years of relevant industry experience, strong communication skills, and business acumen. They should be proactive, passionate, and team-oriented, with strong learning ability and resilience under pressure.