Traffic Operations (Creative Team)

The Traffic & Workflow Lead, also known as Traffic Operations (Creative Team), drives the planning and delivery discipline that enables SEEK's in-house creative agency to deliver high-quality creative and content at scale across APAC.

Acting as a senior connection point between Creative, Marketing and business stakeholders, this role reviews briefs that come into the in-house agency to ensure they are high-quality and allocates them to relevant resources in the creative team.

The Traffic Operations and Workflow Lead provides visibility of capacity, workflows, resourcing and scheduling across multiple concurrent projects and campaigns.

The role ensures creative and video production teams are set up to deliver efficiently, on time and at scale, while balancing business priorities with team capability and capacity.

Key responsibilities:

• Lead and continuously improve the creative operations framework, ensuring clear governance, prioritisation, planning and delivery practices across APAC.
• Set standards for intake, briefing, workflow, traffic management, capacity planning and delivery readiness across Creative and Marketing teams.
• Ensure work flows efficiently through the in-house agency, with clear prioritisation, realistic timelines and proactive management of workflow risks and bottlenecks.
• Maintain visibility of all work in progress across Creative Services and Video Production, ensuring stakeholders and teams are aligned on priorities, timelines and delivery expectations.
• Manage workflow, traffic and scheduling across multiple concurrent projects and campaigns, balancing business priorities with team capacity and delivery requirements.

Requirements:

• Proven experience in traffic management, workflow coordination, creative operations or resource management within an external or in-house agency.
• Strong understanding of creative, content and production workflows across design, copy and video.
• Demonstrated experience managing multiple concurrent projects, deadlines and priorities within a fast-paced environment.
• Strong capability in resource allocation, workflow planning and capacity management.