Description
As a Supervisor at KPN's Purmerend store, you will lead a team to provide excellent customer experiences and achieve sales results.
Your main responsibilities include:
- Motivating and coaching colleagues to deliver optimal customer interactions
- Contributing to the development of your team's skills through coaching and feedback
- Evaluating daily progress with your cluster manager
- Acting as the first point of contact for complex issues and incidents
To succeed in this role, you should have:
- At least MBO 4 level education
- Strong sales, service, and customer interaction skills
- Leadership and coaching abilities
- The ability to inspire your team to perform optimally
- Good listening and delegation skills
- Availability of at least 36 hours per week
In return, KPN offers:
- A gross monthly salary of € [insert range]
- A 13th month salary
- Annual salary increases based on our collective agreement
- A €1500 per year budget for training and development
- Flexible vacation days
- A good work-life balance
- Home office support
- Discounts on KPN products and services
- A generous travel allowance
- Lease bike options
- Excellent pension conditions