Description
We are seeking a Key Account Manager to oversee sales to major clients in Italy, specifically in Lombardy, Piedmont, Liguria, and Valle d’Aosta.
As a Key Account Manager at Ajax Systems, you will be responsible for presenting and selling our products, services, and solutions to current and potential key clients, such as Alarm Receiving Centres or security companies. You will prepare action plans and schedules to identify specific sales targets and opportunities, acting as the lead point of contact for sales matters between the company and our customers.
Your responsibilities will include:
- Presenting and selling company products, services, and solutions to current and potential key clients
- Preparing action plans and schedules to identify specific sales targets and opportunities
- Operating as the lead point of contact for sales matters between the company and customers
- Proactively assessing, clarifying, and validating customer needs on an ongoing basis
- Preparing and executing sales training presentations
- Assisting with high-severity issue escalations as needed
- Managing account services through quality checks and other follow-up metrics
- Developing a trusted advisor relationship
- Following up on sales leads and referrals
- Developing and maintaining product knowledge
- Preparing a variety of status reports, including sales call activities, follow-ups, and adherence to goals and objectives
- Communicating new product and service opportunities, special developments, information, or feedback gathered through field activity to the appropriate company staff
- Coordinating the involvement of company personnel in order to meet account performance objectives and customers’ expectations
- Participating in marketing events, such as seminars, trade shows, and telemarketing events
To succeed in this role, you should possess the following skills and qualities:
- Be result-oriented with the ability to function in a semi-autonomous environment
- Have the ability to develop and deliver presentations to large groups
- Be able to teach, coach, and mentor customer sales personnel in the application of company products and solutions
- Possess strong interpersonal and communication skills, with the ability to build and maintain long-lasting relationships with clients
- Be able to persuade and influence others
- Maintain a professional appearance and provide a positive company image to the public
- Have a valid driver’s license and be willing to work a flexible schedule with significant overnight and occasional weekend travel
In return, we offer:
- A product that sells itself
- Ambitious tasks and challenges
- A strong and well-coordinated team of professionals
- Opportunity to work with the most recognized security system and develop your career
- A zero bullshit culture