Description
As a KYC Operations Senior Analyst - Deactivations at Wise, you will play a critical role in ensuring that Wise adheres to regulatory and compliance requirements.
You will be responsible for conducting enhanced due diligence, analysing customer activities, behaviour patterns, and ensuring that our KYC records are kept up to date according to our internal standards.
Responsibilities:
- Conduct Enhanced Due Diligence (EDD) reviews based on customer's risk profile.
- Review customer transaction history and provide insights into customer behaviour patterns that may indicate risks.
- Review and assess high risk customer reports to provide analysis and approval as per the set policies and procedures.
- Exercise discretion in setting priorities, identifying customer records that require further review and taking action to obtain and follow-up on the information and/or documentation requested.
- Ensure that information and documentation provided by customers meet our risk appetite for onboarding and maintaining high risk customers.
- Conduct in-depth analysis, using provided documentation or external sources, to ensure that only customers within risk appetite are onboarded.
- Communicate with other internal teams when required to handle escalated or complicated cases.
- Provide guidance and responses to daily inquiries from peers, front-line and management regarding complex matters and case analysis.
- Maintain a high understanding of AML/CFT Regulations and how these impact the business.
- Participate in and lead projects related to the team processes and guidelines.
- Draft reports to internal and external stakeholders.
- Support Wise in internal and external audits and regulatory process related queries.
- Mentor and support KYC Operations Analysts.
Qualifications:
- Excellent verbal and written English skills.
- A minimum of 3+ years of experience in Operations or financial services.
- Working knowledge of global KYC/AML compliance regulations and standards.
- Ability to take decisions and apply risk-based approach.
- Excellent communication and interpersonal skills.
Nice to have:
- Education: Bachelor's degree in Finance, Business Administration, Law, or related field.
- Certifications: ICA, CAMS, or equivalent certification.
Benefits:
- RSU's in a rapidly growing company.
- Flexible working model.
- Annual self-development budget.
- Health and dental allowance.
- Company-paid: Life Insurance, and an EAP program.
- Paid time off: 30 days vacation + 3 "Me" days + 1 volunteer day.
- A paid 6-week sabbatical leave after four years.
- 8-weeks of paid parental leave.
- Transportation vouchers.
- Food and meal vouchers.
- TotalPass access to 3,500 gyms and studios.