Description
Wise is a global technology company, building the best way to move and manage the world’s money. Min fees. Max ease. Full speed.
As a KYC Operations Associate Analyst, you'll be at the forefront of ensuring Wise adheres to the highest regulatory and compliance standards. You'll play a crucial role in protecting our customers and maintaining the integrity of our platform by conducting thorough customer due diligence, analyzing customer activities, and meticulously maintaining our KYC records.
Responsibilities
- Customer and Business Onboarding: Conduct initial and ongoing Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD) reviews, making critical risk-based decisions to ensure risk mitigation standards are met.
- Transaction Monitoring and Periodic Reviews: Review customer transaction history, providing key insights into customer behavior patterns that could indicate risks.
- Documentation and Record Keeping: Ensure customer records are accurate and updated as required, maintaining organized and detailed records of customers and KYC decisions.
- Risk Assessment and Escalation: Perform and document customer risk assessments, escalating activities that exceed internal risk tolerance.
- Customer Communication: Communicate effectively with customers through various channels, providing top-notch service and support.
Qualifications
- Excellent verbal and written English skills, with additional language skills being a plus.
- Minimum of 2+ years of experience in Operations, preferably in CDD/EDD/AML or compliance roles.
- Basic knowledge of global KYC/AML compliance regulations and standards.
- Ability to take decisions and apply risk-based approach at work.
- Excellent communication and interpersonal skills, strong organisational skills, attention to detail, analytical skills, and ability to adhere to strict KPIs in a fast-paced and high-pressure environment.
What we offer
- RSUs in a rapidly growing company.
- Flexible working model.
- Annual self-development budget.
- Paid time off: 28 days vacation + 3 “Me” days + 1 volunteer day, annually.
- Paid 6-week sabbatical leave after four years.