Description
We are seeking a full-time Receptionist to join our team at Le NEST Paris La Défense MGallery Collection, a 5-star hotel located in the heart of La Défense.
As a Receptionist, you will be responsible for ensuring the smooth operation of the Front Office, greeting and supporting guests, and providing exceptional customer service.
Key responsibilities include:
- Managing the front desk and guest services
- Handling guest inquiries and requests
- Processing reservations and check-ins/check-outs
- Collaborating with other departments to ensure seamless service delivery
- Maintaining accurate records and reports
To succeed in this role, you should possess:
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and manage multiple tasks
- Strong problem-solving and adaptability skills
- Proficiency in Opera and Microsoft Office
- Fluency in French and English; knowledge of a third language is an asset
We offer a range of benefits, including:
- Permanent contract with competitive salary
- Monthly food allowance
- 50% reimbursement of transportation costs
- On-site cafeteria and beverage machines
- Comprehensive health insurance with employer contributions
- Social and Economic Committee (CSE) with various perks
- Employee savings plan and collective interest-sharing scheme
- Heartist card for exclusive discounts at Accor and partner properties