Description
DEPT is looking for a Senior Business Analyst who owns a workstream independently. The successful candidate will lead the translation of complex business needs into actionable product and technology solutions.
Responsibilities:
- Run Discovery: Lead stakeholder interviews and workshops, turning what you hear into clear, testable requirements and user stories.
- Document Process & Gaps: Map current and future-state processes , flowcharts, personas, use cases, data mappings , and close gaps before they hit delivery.
- Work the Team's Cadence: Follow Agile/Scrum or Kanban practices, adapting to the team's rhythm.
- Resolve Stakeholder Conflict: Build trust-based relationships and resolve conflicting priorities directly, translating between technical and business language.
- Define the Details: Business rules, data requirements, integrations, dependencies, and exception scenarios.
- Mentorship: Guide junior team members on documentation standards and technique.
Requirements:
- Independent Ownership: 2–4 years of BA experience, with a track record of owning a workstream independently rather than assisting under a senior BA.
- Information Gathering & Documentation: Comfort running discovery and producing user stories, acceptance criteria, process diagrams, and functional specs.
- Methodology: Working knowledge of Agile and the Software Development Lifecycle.
- Tools: Proficiency with Jira, Confluence, Lucidchart, Miro, FigJam, and/or Adobe Workfront.
- Platform Exposure: Familiarity with platforms like the Adobe stack (especially AEM), Salesforce (especially Commerce Cloud), and CMS platforms like Contentful or Optimizely a plus.
- Agency Experience: Comfort moving between clients, industries, and delivery models in multidisciplinary teams, while balancing client expectations against delivery constraints.
Benefits:
- Premium healthcare through OSDE for the employee and their immediate family members
- Mendel prepaid card with a monthly allowance for grocery purchases
- Monthly reimbursements for Wi-Fi/electricity expenses
- Monthly reimbursements for training/English classes
- 100% covered “Plan Total” membership at Sportclub
- Access to our benefits platform through Bonda
- A flexible vacation policy