Description
As a Strategic Account Manager at Agoda, you will nurture relationships with key supply partners and drive mutual growth.
The Strategic Accounts Management (SAM) team specializes in account management, serving as consultants to help accommodation partners excel on Agoda's commercial platform.
Responsibilities:
- Develop long-lasting relationships with key supply partners to enable Agoda's growth in the region
- Maintain regular and meaningful engagement with Agoda's key supply partners
- Analyze large datasets to propose tailor-made solutions to Agoda's supply partners
- Leverage analytical and problem-solving skills to identify new opportunities to grow Agoda's business
- Train and inform clients of new and existing technologies, tools, and models
- Prepare materials to aid in growing the business during partner meetings
- Respond to partners' requests in a timely and effective manner
- Gain buy-in from relevant stakeholders to execute strategies and help launch promotional campaigns
- Leverage product offerings to match market demands and maximize conversions
- Deliver on country KPIs, growth targets, and country strategic initiatives
- Support the Area Manager in preparing country reporting for senior stakeholders
Requirements:
- Bachelor's degree
- Minimum 3-5 years of experience in business development and/or account management
- Strong interpersonal skills and ability to influence external/internal stakeholders
- Experience in internet/e-commerce preferred
- Strong analytical and problem-solving skills
- Team player with a professional 'get it done' attitude and work ethic
- Proven success in acquiring, building, and maintaining long-term customer relationships
- Adapts well to change and able to work in a fast-paced environment
- Ability to create new, innovative ideas
- Native-level Japanese to communicate with clients speaking Japanese and intermediate English to communicate internally