Description
At ICON Strategic Solutions, you will work in a sponsor-dedicated model, supported by ICON's global expertise.
As the world's largest FSP organisation, with over 90 sponsor partnerships, we offer stability, career development and a collaborative environment where your work contributes to the development of treatments that benefit patients worldwide.
The Project Manager (HCI Program & Operations Specialist) will serve as the operational backbone for the HCI portfolios, partnering closely with HCI Leads to plan, coordinate, execute and track multiple concurrent HCI initiatives.
Responsibilities:
- Partner with assigned HCI Leads to build and maintain integrated project plans, timelines, milestones, and budgets across a portfolio of concurrent HCIs
- Translate HCI strategy into structured workplans; track deliverables, dependencies, risks, opportunities and issues, and proactively flag items that need the HCI Lead's attention or execute within guardrails
- Maintain regular touchpoints with external collaborators as the projects are ramping up or tapering down to support collaborators as they navigate Lilly processes
- Coordinate cross-functional and cross-BU logistics for HCI execution, including working across Medical Affairs, E&C, Legal, and external partners (health systems, professional societies, research institutes)
- Support requests for more information, work orders, change of scope requests, payments, budget tracking and reconciliation, and milestone monitoring for assigned HCIs, including monitoring spend against plan and flagging variances; understand relevant internal/external funding regulations well enough to catch compliance issues early
- Compile, organize, and quality-check data and materials for HCI measurement and reporting, working with the HCI Lead to ensure metrics reflect both system-level change and patient-level outcomes
- Prepare and help synthesize materials for external meetings, internal leadership discussions, HCI Steering Committees and other governance forums; capture decisions and action items and drive follow-through
- Help maintain the HCI technology/ecosystem tools (e.g., trackers, dashboards, collaboration platforms) used to manage the portfolio
- Lead landscape analyses of new disease state, new HCI area of focus or new approach
- Identify opportunities to standardize or streamline recurring operational processes across the HCI portfolio and bring forward improvement ideas rather than waiting to be told what to fix
- Additional operational tasks as warranted by portfolio demands and HCI Lead needs
Your Profile:
- Bachelor's degree.
- 5+ years of program/project management experience, ideally supporting complex, multi-stakeholder initiatives.
- Direct experience or meaningful exposure to healthcare, healthcare systems, or health-related programs (e.g., prior work in/with health systems, payers, provider organizations, public health, medical societies, or pharma/biotech).
- Demonstrated ability to manage budgets, timelines, and multiple workstreams simultaneously with high attention to detail and follow-through.
- Exposure to quality improvement, performance improvement, or implementation-improvement science methodology (even if not the primary role) , e.g., familiarity with IHI models, PDSA cycles, or similar frameworks
- Ability to influence with diplomacy
- High level of experience with Claude and/or Co-pilot
- Experience with public-private partnerships
- Experience in managing relationship and work plans with external partners
Rewards & Benefits
- Competitive base salary and performance related incentives
- Health and wellbeing programmes including medical, dental, and vision coverage where applicable
- Retirement and pension plans
- Life assurance and disability coverage
- Employee assistance programmes and wellbeing resources
- Learning and development opportunities through structured training and career pathways